The coping skills and strategies resources can be found on Pinterest with credit given to the author.
De-Escalation Strategies - Pathway2Success
Act calm, even if you're not*; Say, "Let's talk about this later.";* Use humor to lighten the mood, *Lower your voice,*; Give a choice;* Walk away if you can;*, Ask "What would help you right now?";* Change the subject to a positive one.; * Give personal space;* Say, "I see where you are coming from.*; Distract with a positive photo of something they like,*; Show that you are listening*: Remove the audience*; Say, "I want to help you."*; Talk about something they like;* Make a joke,*; Encourage the person*; Remind them of something amazing they did;* Say, "You can do this*; Call another adult for help*; Be willing to find a solution;* Offer to change the way you are doing something;*Restate what the person is saying;* Validate their thoughts;* Avoid over re-acting;* Use active listening;* Offer a Solution;* Let the person talk without interrupting;* Say, "I see your point";* Offer to take a walk with the person;* Clarify expectations;* Ask if they can explain more about how they are feeling;* Apologize for something you did wrong or the way it was taken;* Don't say, "Calm Down;* Show Empathy, Encourage the person to use a coping strategy;* Encourage the person to take a walk or get a drink of water if appropriate; * Give the person an "out" (i.e. if appropriate, let them go to another room); Ask, "Would it help if...";* Tell the person, "I'm here for you.";* Tell the person to take a minute for themselves;* Ignore the behavior if its minor;* Ask them to draw a picture about what happened;* Give the person wait time to calm*